Airbnb Turnover Cleaning Checklist for Hershey Area Hosts

What has to happen between an eleven o'clock checkout and a four o'clock check in, and what guests actually notice.

Negreiro Cleaning Services LLC

A turnover is not a cleaning job with a deadline attached. The deadline is the job. Guests leave late morning, the next ones arrive mid afternoon, and whatever is not finished in between is finished in front of somebody who is about to review you.

This is the checklist we work from around Hershey and Hummelstown, in the order that fits the window, plus the four things guests notice first and the one job no turnover can do.

The Turnover Checklist, in Working Order

Strip first, laundry running while everything else happens, floors last. That order is what makes the window work.

First ten minutes

  • Walk the property before touching anything, so damage and left items are seen while the last guest is still the obvious source
  • Strip every bed and get the first load running if linens are washed on site
  • Collect towels from every bathroom and the hooks behind the doors
  • Open windows if the property needs airing, because smell is decided early
  • Clear the fridge of anything the guest left
  • Empty every bin and get the trash out of the property

Kitchen

  • Dishwasher emptied or run, and nothing left in the sink
  • Counters, backsplash, sink, and the drain
  • Inside the microwave, and the coffee maker checked and cleaned
  • Stovetop and the wall behind it
  • Outside of every appliance, and the fridge handle
  • Cupboards checked for anything left, then fronts and handles wiped
  • Floors swept and washed, fresh liner in the bin

Bathrooms

  • Tub, shower, glass, and the door track
  • Drains checked for hair, which is the complaint that shows up most
  • Toilet inside, outside, and around the base
  • Sink, vanity, faucet, and a streak free mirror
  • Rails, hooks, and switch plates wiped
  • Floors washed, corners and baseboards checked for hair
  • Fresh towels set out the way the listing photos show them

Bedrooms, living areas, and the last pass

  • Beds remade with the fresh set, hospital corners or however your photos show it
  • Under every bed checked for chargers, socks, and toys
  • Drawers, closets, and hangers checked and straightened
  • Remotes, switches, handles, railings, and the television screen
  • Sofas and chairs, including under the cushions
  • Patio or balcony furniture wiped and swept
  • Floors vacuumed to the edges and washed, working back to the door
  • A final walk through against the same list, every single time

The final walk through is not optional and it is not a formality. It is the only step that catches the thing everybody misses when they are working against a clock.

The Four Things Guests Actually Notice

A guest decides in the first ten minutes, and it is not the same list a homeowner would use.

Hair. In a drain, on a floor edge, on a pillow. Nothing turns a clean room into a complaint faster, and it is why drains, bathroom corners, and bed linens get checked rather than glanced at.

Smell. A property that smells like the last guest reads as dirty even when every surface is clean. Airing out is part of the turnover, not an afterthought.

What they touch before they unpack. The remote, the light switches, the kettle, the fridge handle, the shower controls. Those go on the list by name for a reason.

Anything left behind. A charger in a drawer, a bottle in the fridge, a sock under the bed. One forgotten item reads as nobody checked the room, and it undoes an otherwise perfect clean.

Linens: Keep Two Sets, Always

If the turnover has to wait for a wash cycle, the turnover is hostage to a machine. Two full sets per bed, plus towels, means the beds are made before the laundry is dry.

Washing the used set on site is then a separate task that can run while everything else happens, or go with the cleaner, depending on how you have set it up. Either works. What does not work is one set and a tight window.

Keep them where the cleaner can find them without calling you, and keep the count honest. A missing set is discovered at the worst possible moment.

On our turnover service, beds stripped and remade from the linens you keep on site are part of every visit, and washing the used set is an add on.

The One Job a Turnover Cannot Do

A turnover resets a property. It does not catch it up. Four hours between guests will never get to the grout, the baseboards, the fixture detail, the window tracks, or the tops of the cabinets, and those are the things that make a property look tired in photos a year later.

Around Hershey the sensible pattern is a deep clean before the season and turnovers holding it through. Properties that skip that slide a star at a time, and hosts usually cannot see it happening because they are looking at the same rooms every week.

If the property switches between short term guests and a long term tenant, that changeover is a different job again, closer to a move out clean, done on an empty property rather than in a window.

Write a Standing List and Never Explain It Twice

The difference between a good turnover and a reliable one is whether it is the same every time. That means a written list that lives with the property rather than in your head.

Put on it: where the linens are, how the beds are meant to look, how the towels are set out, what gets restocked and from where, which cupboards are owner storage, what you want checked, and what you want told about.

Then the property is not being relearned on a live booking. It is also the difference between a cleaner who can cover for you while you are away and one who cannot.

It is worth saying that a rotating cleaner undoes this. Every new person learns your property on somebody's stay, and that stay is the one that gets reviewed. Around here it is Thais and Joseph on every turnover, which is the same reason the list only has to be written once.

Scheduling Around a Booking Calendar

Turnovers land on weekends, holidays, and the days everybody else is off. That is the whole business. A cleaner who works Monday to Friday is not a short term rental cleaner.

We work seven days a week from 8am to 9pm, so a Sunday turnaround between two bookings is an ordinary day rather than a favor.

Send the calendar rather than individual dates. Bookings change, and a cleaner working from the calendar moves with them instead of waiting to be told.

Around Hershey and Hummelstown the season concentrates everything, so the further ahead the calendar goes, the easier the busy weeks are to hold.

Turnover Questions Hershey Area Hosts Ask

Can a turnover be done between a checkout and a check in on the same day?

Yes, and it is the normal case for a short term rental. Send the booking calendar and the turnovers get scheduled against your checkout and check in times. We work seven days a week from 8am to 9pm, so a same day turnover on a weekend is an ordinary booking.

Should I keep two sets of linens?

Yes. With one set the turnover has to wait on a wash cycle, which means the beds cannot be made until the machine is done. Two full sets per bed plus towels lets the beds be made while the used set is still being washed.

Does a short term rental still need a deep clean?

Yes, usually once a season. A turnover has a few hours between guests and its job is to reset the property, not to catch up a year of wear on grout, baseboards, and fixtures. Most hosts book a deep clean before their busy season and let the turnovers hold it from there.

Who supplies the consumables?

Guest consumables and linens are yours to keep stocked at the property. We bring our own cleaning supplies, equipment, and products to every turnover, and anything you want us to check on between guests goes on the standing list we agree when we walk the property.

Want turnovers you do not have to check behind?

Send us the calendar. The same two people run every one, and the estimate is free.