Terms of Service

About This Site

Everything on this site is information about a real cleaning service in Harrisburg, Pennsylvania. Descriptions of what a clean covers are what we normally do, not a contract term, because what your home needs is settled in the estimate.

We keep the site accurate. If you spot something on it that is wrong, tell us and we will fix it.

Estimates

Estimates are free and nothing is owed for one either way.

We give a price after looking at the home, not over the phone, because a number given without seeing the place is a number that changes later.

An estimate is an offer to do a described job for a stated price. It is not a booking until we have agreed a date with you.

If the home turns out to be substantially different from what the estimate was based on, we will talk to you before doing the work rather than changing the price afterwards.

Scheduling, Cancelling, and Moving a Visit

We work seven days a week from 8am to 9pm. Thais handles the schedule herself, so changes go through her on 717-831-2653.

We ask for 24 hours notice to cancel a visit, and the same 24 hours to move one to a different day. Inside that window we have usually turned down other work for your slot and cannot fill it again.

Moving a visit is free with that notice. Call or text and we will find another time.

There are two of us and we do not send anyone else, so if we are not available on a date, we will say so rather than substituting a stranger.

The Work Itself

We bring our own supplies, equipment, and products. If you would rather we use a specific product in your home, tell us and we will use it, provided it is safe for the surface and for us to work with.

Tell us in advance about anything fragile, valuable, or not to be touched, and about pets and where they will be while we work.

We do not move heavy furniture or appliances, we do not take on anything structural, and we do not handle anything hazardous. If something needs a contractor, we will say so.

Payment

We take cash, check, and Zelle. No deposit is taken to hold a date and no card is kept on file.

Payment is due for work completed, at the price on the written estimate.

There is no published minimum job. Every home is quoted on what it needs after we have looked at it.

Insurance, Breakages, and Problems

The business is insured. Thais is background checked.

If something gets broken or damaged, speak to Thais directly on 717-831-2653. Breakages are handled by the owner, in a conversation, not through a form or a claims department.

If anything else is not right, call the same number and tell us while it can still be fixed. We would far rather hear about it than read about it.

Changes to These Terms

If these terms change, this page changes with them. Last updated September 20, 2026.